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Quality Management
Metra/Metservice was the first national meteorological service operation in the world to achieve ISO9001 certification
Since 1995 Metra / MetService has been certified to ISO 9001:1994 standard, with this certification upgraded to ISO 9001:2000 as of October 2001. This is not just a plaque on the wall, it is "how we do things".
All processes are designed to have adequate backups of data source, hardware and software, and all processes are audited for improvements.
All New Zealand operations and production processes are registered as complying with the ISO 9001 Quality Management Standard.
Standard
Currently MetService is certified against the ISO 9001:2000 standard. Surveillance audits are carried out every six months. Re-certification is required every three years.
Certification Body
MetService was re-certified by Telarc SAI Global Limited in October 2007 valid (subject to surveillance audits) until re-certification due in October 2010.
Accreditation Bodies
Telarc SAI Limited is accredited as an ISO 9001 certifying body by:
JAS-ANZ (Joint Accreditation System of Australia and New Zealand).
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